Understand the immediate situation
Separate what is known from assumptions and identify the people and responsibilities most affected.
Resilience
Leading Through Crisis
Discuss perspective, hope and practical leadership choices during crisis.
By John C. Maxwell
What this programme helps you work on.
Disruption creates uncertainty for leaders as well as the people they lead. Leading Through Crisis uses guided reflection to explore perspective, hope and practical choices. Participants consider what their team needs to hear and what action can provide direction while the situation remains unsettled.
Who it suits
Leaders responding to disruption.
The focus
Perspective, communication and action in difficult circumstances.
Inside the programme
What you’ll explore.
These themes guide the learning. The depth and selection depend on the format and the needs you bring.
Maintain a useful perspective
Acknowledge difficulty while considering what remains possible and where leadership can still make a difference.
Communicate with care
Think through how to explain uncertainty, listen to concerns and keep people informed about the next decision.
Act and adapt
Choose an immediate leadership action and decide what new information would require you to adjust it.
From ideas to action
Put it into practice.
Choose the next leadership action your team needs during disruption.
An example to work through
Work through a disruption to normal operations. Prepare an initial message that states what is known, what the team should do next and when you will provide another update.
This is an example of local application. We adapt the discussion to your situation and agreed scope.
Your practical takeaways
What you’ll work towards.
- A clearer view of the team’s immediate leadership needs.
- A considered message for an uncertain situation.
- A next action and a point for reviewing new information.
The learning experience
How it works.
Facilitated learning combines explanation, discussion and reflection on participants’ own situations. Where the agreed format allows, you practise an application and decide what to try at work. Scope, duration and any follow-up are agreed around the group’s needs.