Build trust through conduct
Examine whether your commitments and behaviour give people a reason to rely on you.
Leadership
Becoming a Person of Influence
Build influence through integrity, listening, understanding and investing in people.
By John C. Maxwell
What this programme helps you work on.
Many important tasks depend on people you do not manage. Becoming a Person of Influence explores how integrity, listening and investment in others build influence beyond a job title. Participants focus on the quality of their relationships and on behaviours that help other people grow and contribute.
Who it suits
Professionals who need influence beyond their job title.
The focus
Trust, connection, empowerment and helping others grow.
Inside the programme
What you’ll explore.
These themes guide the learning. The depth and selection depend on the format and the needs you bring.
Listen and understand
Practise learning what another person is trying to achieve before attempting to influence their decision.
Help people develop
Identify ways to encourage, support and extend another person’s capability through useful opportunities.
Empower further contribution
Consider how to help someone act with greater confidence and, in turn, support other people.
From ideas to action
Put it into practice.
Choose one relationship and practise a behaviour that builds trust.
An example to work through
Choose a colleague whose cooperation matters to a project. Prepare a conversation that explores their priorities, clarifies a shared need and offers a useful contribution before asking for support.
This is an example of local application. We adapt the discussion to your situation and agreed scope.
Your practical takeaways
What you’ll work towards.
- A relationship in which you want to build more trust.
- A listening or support behaviour to practise.
- A concrete contribution that helps the other person move forward.
The learning experience
How it works.
Facilitated learning combines explanation, discussion and reflection on participants’ own situations. Where the agreed format allows, you practise an application and decide what to try at work. Scope, duration and any follow-up are agreed around the group’s needs.
A focused Lunch & Learn
The USD 8 per person fee plus 8% SST (USD 8.64 total) covers the session only; lunch is not included. The session introduces a selected idea and its practical application. It is an introduction to the topic; the wider themes above describe the broader learning available. All sessions are hybrid. Starting in 2027, Lunch & Learn runs on selected Mondays, 12pm–2pm Malaysia Time. Exact dates will be confirmed before enrolment. No preparation is required. Sessions are conducted in English, in Malaysia Time (MYT, UTC+8). We use ClassIn for hybrid sessions. Online and in-person members participate fully in the same class: ask questions, contribute to discussions and work through member cases together. The joining link and learning management system (LMS) access will be provided five days before each session.