Influence begins with you
Examine the consistency between your words, decisions and conduct, and what this communicates to the people you lead.
Leadership
Build the personal habits that help you lead with consistency.
By John C. Maxwell
Moving into management changes what people need from you. Technical ability still matters, but your priorities, character and response to problems now affect other people’s work. This programme develops the personal foundations of leadership and connects them to the everyday responsibilities of a new or growing manager.
New managers and people preparing to lead.
Priorities, character, problem solving, service, vision and self-discipline.
Inside the programme
These themes guide the learning. The depth and selection depend on the format and the needs you bring.
Examine the consistency between your words, decisions and conduct, and what this communicates to the people you lead.
Identify which responsibilities deserve your attention and build routines that help you follow through when work gets busy.
Work through your response to change, your attitude under pressure and the choices available when a problem arises.
Clarify how you help others succeed, what direction you provide and which leadership capability you need to develop next.
From ideas to action
Build a personal leadership growth plan with daily practices.
Review a typical working week as a manager. Identify one task you keep doing yourself, one conversation you avoid and one priority you neglect. Choose a daily leadership practice that addresses the most important gap.
This is an example of local application. We adapt the discussion to your situation and agreed scope.
Your practical takeaways
The learning experience
Facilitated learning combines explanation, discussion and reflection on participants’ own situations. Where the agreed format allows, you practise an application and decide what to try at work. Scope, duration and any follow-up are agreed around the group’s needs.
The USD 8 per person fee plus 8% SST (USD 8.64 total) covers the session only; lunch is not included. The session introduces a selected idea and its practical application. It is an introduction to the topic; the wider themes above describe the broader learning available. All sessions are hybrid. Starting in 2027, Lunch & Learn runs on selected Mondays, 12pm–2pm Malaysia Time. Exact dates will be confirmed before enrolment. No preparation is required. Sessions are conducted in English, in Malaysia Time (MYT, UTC+8). We use ClassIn for hybrid sessions. Online and in-person members participate fully in the same class: ask questions, contribute to discussions and work through member cases together. The joining link and learning management system (LMS) access will be provided five days before each session.
USD 118 per member per month plus 8% SST includes one four-hour group meeting each month: two hours of guided study, then two hours for two member cases with everyone contributing on a published rotation. Each member receives one hour of private coaching per month. Each member may request one Urgent Action Session per year for an emergency or urgent business issue, lasting up to four hours. Soo Hoo convenes available group members within three working days of the request, subject to a maximum of two Urgent Action Sessions per group per month. Once that monthly limit is reached, no further urgent sessions are accepted for that group that month. All books and materials are included at no extra charge. No preparation is required. Sessions are conducted in English, in Malaysia Time (MYT, UTC+8). We use ClassIn for hybrid sessions. Online and in-person members participate fully in the same class: ask questions, contribute to discussions and work through member cases together. The joining link and learning management system (LMS) access will be provided five days before each session. Starting in 2027, monthly group meetings will be on a Monday or Friday, 2pm–6pm Malaysia Time; the day and exact dates are not yet finalised. Groups target 12 members and accept a maximum of 15, with one member per specific business category and no direct competitors. We are starting with one founding group of SME owners and senior managers with comparable leadership responsibilities. Middle managers can register interest for a separate future group, subject to demand. The group will vote on which mastermind programme to follow. A manager and their direct report will not be placed in the same group.
Membership begins with a three-month minimum term and requires three months’ written cancellation notice.